Legal Notice & Website Terms

Effective Date: [Date-06\092026]

Welcome to ShriDhamVrindavan.store. This website is operated for the sale and promotion of products offered through ShriDhamVrindavan.store. By accessing or using this website, you agree to comply with the terms set out below and all applicable laws of India.

1. Governing Indian Laws

The website and transactions conducted through it are governed by the applicable laws of India, including, where applicable:

• The Consumer Protection Act, 2019

• The Consumer Protection (E-Commerce) Rules, 2020

• The Information Technology Act, 2000 and applicable rules

• The Indian Contract Act, 1872

• Applicable provisions relating to intellectual property, taxation, privacy, payments, and consumer rights

• Any amendments, rules, regulations, or legislation applicable to our business and online activities

Nothing in these terms is intended to restrict any consumer right that cannot legally be excluded under Indian law.

2. Business Information

Business/Store Name: ShriDhamVrindavan.store
Website: shreedhamvrindavan.store
Email: info@shreedhamvrindavan.store
Business Address: [Insert Complete Business Address]
Grievance Officer: [Insert Name]
Grievance Email: [Insert Grievance Email]

Please complete the above details before publishing this notice.

3. E-Commerce Information

We aim to provide clear and accurate information regarding our products, including applicable prices, product descriptions, important characteristics, shipping information, payment methods, return/refund terms, and other information required under applicable Indian e-commerce laws.

Product availability, prices, offers, and other details may change from time to time.

4. Product Information

We make reasonable efforts to display products and their descriptions accurately. Products may have minor variations in colour, texture, size, finish, or appearance, particularly where products are handmade or photographed under different lighting conditions.

Such reasonable variations do not affect the essential characteristics of the product.

5. Orders & Payments

An order placed through the website is subject to acceptance and availability.

We reserve the right to cancel or refuse an order where permitted by law, including situations involving pricing errors, product unavailability, suspected fraudulent activity, payment issues, or incorrect product information.

Where an order is cancelled after payment has been successfully received, any eligible refund will be processed according to our applicable refund policy and applicable law.

6. Consumer Rights

Customers purchasing products through ShriDhamVrindavan.store are entitled to rights and protections available under applicable Indian consumer-protection laws.

Nothing in these terms shall exclude or unlawfully limit statutory consumer rights.

Customers may contact us regarding defective, damaged, incorrect, missing, or otherwise problematic orders so that we can review and resolve the matter in accordance with our applicable policies and Indian law.

7. Returns, Refunds & Cancellations

Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy, as displayed on the website.

Any policy shall be interpreted consistently with applicable Indian consumer-protection law and shall not override mandatory statutory rights.

8. Shipping & Delivery

Shipping timelines are estimates and may vary depending on the delivery location, courier partner, weather, festivals, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete delivery information.

For further details, please refer to our Shipping Policy.

9. Intellectual Property

The ShriDhamVrindavan.store name, logo, website design, original photographs, graphics, written content, product descriptions, and other original materials are protected by applicable intellectual-property laws.

No person may reproduce, copy, modify, distribute, publish, sell, or commercially exploit such material without prior written permission, except where permitted by law.

10. User Conduct

Users must not use the website for unlawful purposes or attempt to:

• Gain unauthorized access to the website or its systems

• Introduce malicious software or harmful code

• Commit fraud or misuse payment systems

• Copy or exploit website content without authorization

• Interfere with the security or operation of the website

• Use the website in violation of applicable Indian law

11. Privacy & Personal Information

We may collect and process personal information necessary to operate the website, process orders, provide customer support, arrange delivery, process payments, and comply with legal obligations.

Personal information will be handled in accordance with our Privacy Policy and applicable Indian law, including applicable provisions of the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, as and when applicable to our processing activities and legal obligations.

12. Third-Party Services

The website may use third-party payment gateways, logistics providers, hosting services, analytics services, social-media services, or other technology providers.

Third-party services may operate under their own terms and privacy policies. We are not responsible for matters solely arising from the independent operation of such third-party services, subject to applicable law.

13. Website Availability

We make reasonable efforts to keep the website available and functioning. However, uninterrupted access cannot always be guaranteed due to maintenance, technical problems, security incidents, internet failures, or circumstances beyond our reasonable control.

14. Limitation of Liability

To the maximum extent permitted by applicable Indian law, ShriDhamVrindavan.store shall not be responsible for indirect or consequential losses arising from the use of the website.

Nothing in this clause excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Force Majeure

We shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, technical failures, or other extraordinary circumstances.

16. Grievance Redressal

We are committed to resolving customer complaints fairly and promptly.

For any complaint or grievance concerning an order, product, payment, delivery, return, refund, or website service, customers may contact:

Grievance Officer: [Ankit Chaudhary]
Email: [ankitchaudhary2852@gmail.com]
Address: [braj vatika,damodarpram colony,near burja chowki,vrindavan,mathura.281121]

We will review and address grievances in accordance with applicable Indian law.

17. Governing Law & Jurisdiction

These terms shall be governed by and interpreted in accordance with the laws of India.

Subject to any mandatory consumer-protection rights and applicable law, disputes shall be subject to the jurisdiction of the competent courts/authorities at [Insert City, State, India].

18. Changes to This Notice

We may update this Legal Notice from time to time to reflect changes in our services, business practices, or applicable laws.

The updated version will be published on this website with the revised effective date.

19. Contact Us

ShriDhamVrindavan.store
Email: info@shreedhamvrindavan.store
Website: shreedhamvrindavan.store
Business Address: [Insert Complete Address]

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